Customer care
Our business is founded on quality customer
service. We aim to maximise customer satisfaction by providing
comprehensive user-friendly service delivery options.
We welcome customer comments on the service we provide – what we do well, what we haven’t done, what services we could add and which areas of the services we need to improve. We want to hear from customers and we actively encourage them to participate so that we can make a difference in the community.
Our commitment
- Delivery to stringent Service Level Agreements
- Quality that meets or exceeds expectations
- Value for money
- Driving efficiencies
- Continuous improvement
Compliments and
suggest
a service
To tell us what we do well, what we haven't done or if you have ideas or
suggestions for services that would enhance the community
or neighbourhood in which you live,
please fill in our feedback
questionnaire, tell a member of the team or write to us.
Privacy statement
Just Ask recognises the importance of the
correct and lawful treatment of personal data. All personal
data will be subject to the appropriate legal safeguards
in accordance with the Data Protection Act 1998.
“In my professional dealings with Just Ask over the past two years, I find them responsive, reliable and proactive.”
Chuks Asubo, Neighbourhood Manager, Shepherds BusHousing Association