Waking Watch Service
Safety is our top priority, and nowhere is that more critical than in fire protection. If your building needs an extra layer of safety due to fire risk, our Waking Watch service provides peace of mind around the clock. Waking Watch is a dedicated fire warden patrol solution, and Just Ask is one of the UK’s most trusted providers of this service
We help keep residents safe in high-risk residential buildings by ensuring that a vigilant presence is on-site at all times, especially overnight.
24/7 Fire Safety for Your Residents
We station fully-trained fire marshals (Waking Watch officers) inside your building to monitor for any signs of fire or smoke, 24 hours a day, 7 days a week. These officers work to NFCC guidelines and make continuous patrols of all floors and areas, staying alert to any potential hazards.
This service is often critical for buildings that require additional fire precautions, for example, high-rise blocks with combustible cladding, or sites awaiting upgrades to fire alarm systems. In the event that a fire is detected, our Waking Watch will immediately raise the alarm and assist residents with evacuation, ensuring everyone gets out quickly and calmly.
Experienced, Professional, and Vigilant
Every member of our Waking Watch team undergoes rigorous training in fire safety protocols, evacuation procedures, and customer service. Our officers know how to stay calm under pressure and act decisively the moment they spot danger. They take their duty personally – being proactive in noticing anything out of the ordinary that might compromise safety.
You’ll often see our wardens doing more than just “watching”. They engage with residents, answer questions about fire safety, and conduct routine checks (like making sure fire doors are closed and escape routes are clear). This thoughtful approach means residents not only are safer but feel safer and more informed.
We Prevent Risks and Save Lives
With Just Ask’s Waking Watch, you are never alone when it comes to protecting your building and the people inside it. We maintain detailed logs and reports of our patrols, which can be shared with building managers or fire inspectors for transparency.
Our team also coordinates closely with local Fire and Rescue services and adheres to the latest government guidelines on Waking Watch and interim fire safety measures. Should an alarm sound or a fire be suspected, our officers will act immediately, raising the alarm, alerting emergency services, and guiding residents to safety according to the evacuation plan. Their presence can prevent a small incident from turning into a tragedy.
Choosing Just Ask for Waking Watch means choosing peace of mind. We understand the serious responsibility you entrust to us, and we honour that trust by being diligent and responsive at all times. Your residents’ safety is our absolute priority, and our Waking Watch teams carry out that mission with dedication and care.
Don’t take chances with fire safety. If you manage a building that needs a reliable Waking Watch service, get in touch with us today. We’ll work with you to implement a robust fire monitoring solution that keeps your residents safe and meets all regulatory requirements. In an emergency, every second counts, and Just Ask will be there, every second of the day and night.